• Responsibilities:

  • Greet brides, guests, and vendors with a warm, friendly, and professional demeanor, creating an exceptional first impression.
  • Manage client check-ins, appointment scheduling, confirmations, and daily appointment flow to ensure a seamless boutique experience.
  • Answer incoming phone calls, emails, and text messages promptly while providing accurate information and outstanding customer service.
  • Maintain organized and accurate client records, appointment schedules, and administrative files.
  • Provide administrative support by managing calendars, processing paperwork, ordering office supplies, and assisting with daily boutique operations.
  • Process payments and accurately complete point-of-sale transactions.
  • Collaborate closely with bridal consultants and management to ensure efficient daily operations and an exceptional client experience.
  • Keep the front desk and reception area clean, organized, and welcoming for all guests.
  • Assist with boutique events, special projects, and additional administrative or operational tasks as needed.

Qualifications & Experience

• Previous experience in customer service, hospitality, retail, or front desk operations is preferred.
• Strong communication and interpersonal skills with a friendly, professional, and customer-focused attitude.
• Proficiency with computers, email, phone systems, and scheduling software.
• Excellent organizational skills with the ability to multitask and prioritize responsibilities in a fast-paced environment.
• Strong attention to detail and the ability to maintain accurate records.
• Reliable, dependable, and able to work both independently and collaboratively as part of a team.